Your clinic’s receptionist on WhatsApp

Appointments booked on WhatsApp, straight into the doctor’s diary.

Meduxus answers a medical practice’s WhatsApp line. Patients see the open times, pick one, and get a reminder the day before, and the booking lands in the practice’s own Google or Outlook calendar.

How it works

From the first message to the reminder, without anyone at reception picking up the phone.

  1. The patient messages the practice’s WhatsApp number.

    No app to install and no website to find.

  2. Meduxus offers the times the doctor is free.

    It checks the practice calendar for busy times, so it never offers a slot that is already taken.

  3. The booking goes into the practice calendar.

    With the patient’s name and the service, like any appointment reception would add.

  4. The patient gets a reminder 24 hours before.

    They can cancel from WhatsApp, and the slot can be offered to someone waiting.

Built for practices

Meduxus works around the way your practice already runs, not the other way round.

Your calendar stays yours

The practice connects its own Google Calendar or Outlook. Meduxus only checks busy times and adds or removes the appointments it books.

Emergencies are never booked

Messages that describe an emergency are answered with where to get urgent help, instead of an appointment.

A dashboard for reception

See upcoming appointments, mark who came, and set the practice’s own cancellation policy.

Your information

Meduxus keeps only what it needs to run the practice’s bookings. Read the privacy policy for exactly what is stored and why. Questions: privacy@meduxus.com.

Read the privacy policy